Privacy Policy
1. Data We Collect
We collect information to facilitate your stay and improve our services: 
Identity Data: Full name, gender, nationality, and government ID/Passport details.
Contact Data: Email address, phone number, and billing/home address.
Transaction Data: Booking history, payment card details (encrypted), and preferences (e.g., room type, dietary needs).
Technical Data: IP address, browser type, and location data when you use our website or guest Wi-Fi. 
2. Purpose of Collection (Why We Use Your Data)
To Fulfill Bookings: Processing your reservation and payment.
Legal Compliance: Maintaining a guest register as required by local authorities.
Legitimate Interests: Analyzing website traffic and securing our network against fraud.
Marketing (Optional): Sending promotional offers only if you have provided explicit consent. 
3. Consent and Your Rights
Under the DPDP Act (India) and GDPR, you have the following rights: 
Access & Correction: Request a copy of your data or update inaccurate information.
Erasure ("Right to be Forgotten"): Request deletion of your data once the stay is complete and legal retention periods expire.
Withdraw Consent: You may revoke marketing consent at any time through our [Unsubscribe Link].
Grievance Redressal: If you have concerns, contact our Data Protection Officer (DPO) at [Email Address]. 
4. Data Sharing and Third Parties
We do not sell your personal data. We only share information with: 
Service Providers: Booking engines, payment gateways, and IT vendors who are contractually bound to protect your data.
Legal Authorities: When mandated for national security or law enforcement purposes. 
5. Security Measures
We use industry-standard SSL encryption, firewalls, and restricted access controls to safeguard your digital information. In the event of a data breach, we will notify the Data Protection Board and affected individuals within 72 hours. 
6. Cookies
Our website uses cookies to enhance your experience. You can manage your preferences through our Cookie Consent Manager.